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Mechanical, Automotive And Manufacturing Engineering Assignment Solution
Mechanical, Automotive And Manufacturing Engineering Assignment
Order ID 53003233773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages Description/Paper Instructions
Mechanical, Automotive And Manufacturing Engineering Assignment
ABC_Coursework.pdf
Coventry University
Department of Mechanical, Automotive and
Manufacturing Engineering
2013/2014
M05EKM Business Simulation
Coursework (70% of Module)
The “ABC Hotel” Case
Hand Out: Wednesday 26 th
March 2014
Hand In: Monday 28 th
April (by 4:00pm) 2014
Module Co-ordinator: Dr Ammar Al-Bazi
You must attach the cover sheet with your completed assignment before
submission.
Hand in your completed assignment to the Assessment Handling Office,
ECG-22A.
Please read everything carefully before you begin
Please keep back-up CD’s and older versions of models
Please take all sensible and appropriate precautions to avoid problems of
corrupt, damaged, or otherwise unusable files and CD’s on the hand-in
day.
Please allow adequate time for printing
You are required to keep your own copy of the submitted coursework
until the original is marked and returned.
The ABC Hotel
A small hotel open 24/7 aims at developing a model of its daily operations with the
purpose of improving both quality and level of its service. Customers arrive the hotel
at random inter-arrival times as shown in the table below:
Table1: Customer Inter-arrival times (Minutes)
13 35 30 13 43 26 31 37 34 15
18 26 32 42 21 22 37 26 36 29
30 24 38 36 21 23 31 33 27 22
44 27 22 14 17 42 27 35 14 45
18 34 18 35 14 20 37 35 20 14
34 19 36 22 24 23 22 41 14 20
These customers fall into two categories: 70% of the customers are daily visitors who
wish to use the restaurant and or gym facility and resident customers who intend to
only stay overnight (To simplify the modelling process, resident customers intention
will not include using of gym or the restaurant).
Upon arrival, daily visitors intend to use either the gym facility (30%) or the
restaurant. Length of stay in the gym is Triangle (1,2,3) hour (capacity of 6 people) or
Triangle (30,60,90) minute in the restaurant (capacity of 10 people). 22% of the
visitors leaving the gym decide to have a quick meal at the restaurant consuming
Triangle (20,40,70) minute before leaving the hotel.
For the second type of the arriving customers, resident customers fall into two
categories: 84% of residents have already booked (Advanced booked) and Non-
booked customers. A receptionist allocates resident customers bedrooms with
advanced booked customers having priority. The hotel has 6 single rooms and 8
double rooms at the start of operations. 40% of the advanced booked customers prefer
single room. The rest of the advanced booked customers prefer double rooms. Length
of staying at single bedrooms is estimated to be Triangle (1,2,3) days while the double
bedrooms is Triangle (1,2,4) days. Delay at reception (the receptionist process time) is
estimated to be Triangle (10,20,40) minute for single bed booking and Triangle
(15,20,45) minute for double bed booking.
The non-advanced booked customers will be given an option of waiting for a period
of time equal to Triangle (3,4,5) days to be able to offer them a vacant room or to find
another hotel (25% is the chance of the first option). The preference of the non-
booked customers to book single or double rooms is similar to what advanced-booked
customers prefer (same length of staying and room booking preference).
Required:
Write a report that includes:
From the perspective of simulation an Introduction to the problem which includes aims, objectives, assumptions, key performance
indicators and any other relevant information you deem appropriate.
A table showing entities, attributes, activities, state variables, and events.
An appropriate flowchart with detailed explanations.
Obtain the best fit of the customer arrival-times using Input-Analyser
An explanation of which data collection method(s) would be appropriate to capture the required information for modelling this
problem.
A developed simulation model for 40 customers to imitate the above system (“As-Is” situation). Five simulation runs are required
At least two experiments (scenarios) to: i. Reduce the overall simulation time.
- Achieve a reduced queue at each service facility. iii. Increase the resource(s)/ service facility(s) utilisations. iv. Reduce average waiting time.
A comparison by the use of Excel diagrams of the “As-Is” scenario with the other improvement scenarios.
Recommendations for further improvement (bullet points)
Appropriate animation in the “As-Is” model you develop is preferred.
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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