Health Care Organizations Essay Assignment
Order ID 53563633773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages
Health Care Organizations Essay Assignment
Section 3 and 4
Role Conflict and Ambiguity
Impact on Leadership or Health Care Organizations
Role conflict occurs when people are pulled in multiple directions when trying to juggle the responsibilities
necessary for each of the many roles for which they are accountable. However, too many demands competing
against each other are cause for stress and job dissatisfaction (Rovithis et al., 2017). Health care today is such
that nurses are required to wear many hats, so to speak. Nurses have multiple roles, such as care giver, case
manager, patient advocate, team leader, mentor, and preceptor. As nurses move into leadership roles,
responsibilities can include policy and procedure development, educator, evaluator, disciplinarian, and staffing
coordinator. Many times, these roles conflict with each other and can cause added stress to an already
stressful job. Learning to separate these roles can be quite difficult.
Emotional exhaustion, failure to reach personal goals, and increased turnover rates can all be linked to role
conflict and role ambiguity. Nursing is one of the top 20 most taxing occupations. Burnout happens due to
continuous exposure to extremely stressful situations and work environment. Emotional exhaustion can lead to
ineffectiveness at work, as well as depersonalization, and a lack of interest in others and the job itself (Kar &
Role ambiguity is stress that happens when job duties are unclear. Tasks and responsibilities associated with
the role are in question or are completely unknown. Nurses moving into leadership roles tend to have added
responsibilities, and often those duties are more generalized and can become overwhelming without
clarification (Marquis & Huston, 2017).
Nursing practice requires a professional working relationship with many other healthcare team members. At
times, these interdependent working relationships can lead to conflict, conflict that ends up in such a way that
the nurse is responsible for bearing the brunt of it. Nurses are the most visible healthcare workers. They provide the most frequent and consistent patient care and are responsible for coordinating patient care among
healthcare team members. Problems associated with such coordination efforts can stem from conflicting role
requirements, poor leadership and management, interpersonal difficulties with other healthcare disciplines, and
inadequate communication (Moreland & Apker, 2016).
The effects of role ambiguity and conflict, as related to nurses, endangers the efficiency of an organization.
These struggles can result in high turnover rates, disgruntled staff, mental exhaustion, and a general sense of
job dissatisfaction. It is imperative to examine role conflict and ambiguity and discover strategies to positively
influence these issues. Appropriate administrative influence on nursing leadership roles to clarify
responsibilities can be an effective way to handle conflict (Rovithis et al., 2017).
Implications for Nursing Leaders
Nurse leaders are in the middle of juggling management responsibilities, patient satisfaction and safety,
staffing shortages, and the continuously changing healthcare rules and requirements. Stress from the work
environment leads to poor job performance, dissatisfaction with the job, which leads to increased turnover
rates, and a genuinely low staff morale. Nurses in leadership roles experience role conflict, mental and physical
exhaustion, difficult collaborative efforts between other healthcare departments, role ambiguity, and often
times a lack of support from upper management (Van Bogaert et al., 2014).
For a nurse to be a successful leader, support from administration, other departments, and staff are essential. Organizations tend to fail in the area of orienting and growing up new managers. These organizations have
made expanded roles for existing managers and have brought new leaders in as well. However, the
organizations have not adequately prepared these nurses for the leadership roles they have been assigned to.
Planning is an essential part of growing up nurses to guide them into successful leadership roles. Role overload
can be a major stressor for nurse-managers when the responsibilities of the role become overwhelming. That is
why having clearly defined roles is imperative when transitioning nurses into management positions (Marquis &
Huston, 2017). Appropriate training, coaching, and mentoring nurses before placing them in leadership roles
will assist in retaining these staff members, ensure job satisfaction, and provide quality leaders to guide the
organization in achieving its healthcare mission, vision, and values.
Kar, S., & Suar, D. (2014). Role of burnout in the relationship between job demands and job outcomes among Indian nurses. The Journal of Decision Makers, 39(4), 23-37. http://dx.doi.org/10.1177/0256090920140403
Marquis, B. L., & Huston, C. J. (2017). Leadership roles and management functions in nursing: Theory and
application (9th ed.). Philadelphia, PA: Wolters Kluwer.
Moreland, J. J., & Apker, J. (2016). Conflict and stress in hospital nursing: Improving communicative responses
to enduring professional challenges. Health Communication, 31(7), 815-823.
Rovithis, M., Linardakis, M., Rikos, N., Merkouris, A., Patiraki, E., & Philalithis, A. (2017). Role conflict and
ambiguity among physicians and nurses in the public health care sector in Crete. Archives of Hellenic
Medicine, 34(5), 648-655. Retrieved from www.mednet.gr/archives
Van Bogaert, P., Adriaenssens, J., Dilles, T., Martens, D., Van Rompaey, B., & Timmermans, O. (2014). Impact of role-, job- and organizational characteristics on nursing unit managers’ work related stress and well-being. Journal of Advanced Nurses, 71(11), 2622-2633. http://dx.doi.org/10.1111/jan.12449
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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