Conflict Negotiation for Leaders
Order ID 53003233773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages
LED 430 Conflict and Negotiation for Leaders
This is the Written Assignment (Case):
You are Philip Manual, the head of sales for an office products firm, Phelps, Inc. Your personnel sell primarily to small businesses in the Los Angeles Metropolitan area. Phelps is doing about average for this rapidly growing market. The firm’s new president, Jose Ortega, is putting a lot of pressure on you to increase sales.
You feel that a major obstacle is the firm’s policy on extending credit. Celeste, the head of the credit office, insists that all new customers fill out an extensive credit application. Credit risks must be low; credit terms and collection procedures are tough. You can appreciate her point of view, but you feel it’s unrealistic. Your competitors are much more lenient in their credit examinations; they extend credit to higher credit risks; their credit terms are more favorable; and they are more lenient in collecting overdue payments. Your sales personnel are pushing back on you.
They frequently complain that they aren’t playing on a “level field” with their competition. When you brought this concern to Jose, he said he wanted you and Celeste to “work things out”. His instructions didn’t give any clues to his priorities on this matter “Sure, we need to increase sales, but the small business failure in this area is the highest in the country, so we have to be careful that we don’t make bad credit decisions.”
Questions to be answered within your formatted paper:
What are the salient situational factors?
What is the most appropriate negotiation strategy?
What advice would you offer to Jose Ortega? Celeste? Philip?
Source: David Whetten and Kim Cameron, Developing Management Skills, 7th edition, Prentice Hall, Upper Saddle River, New Jersey, 2007
COMM 120 Eye of the Storm Documentary Discussion
Activity 2: Eye of the Storm Discussion Questions
The link for the “Eye of the Storm” documentary is here: https://www.youtube.com/watch?v=6gi2T0ZdKVc (Links to an external site.)
Hi everyone. Below are the discussion questions for the Eye of the Storm documentary. See the Chapter 2 Outline on Canvas in the “Modules” section for the definitions of each concept. You must answer all three questions to receive full credit for the activity. . Go ahead and reply to the discussion thread on Canvas under the “Discussions” tab and then click “Submit” once you are finished. Each answer only needs to be a paragraph or so.
Using the concepts of self-concept and self-esteem find one example from the film The Eye of the Storm that illustrates how the eye color experiment affected the children’s self perception and/or performance for better or for worse. Explain briefly how it relates to their self-concept and self-esteem.
Reflected Appraisals refer to the ways we establish our self-concept based on the way we believe others perceive us. Using this concept, share a specific example from the documentary that demonstrates how the children experienced this phenomenon.
Find one example from the documentary of a superior social comparison and one example of an inferior social comparison. Explain briefly how each example represents the given concept
Conflict Negotiation for Leaders
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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