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BAM515 Cognitive Component of a Worker’s Attitude
BAM515 Cognitive Component of a Worker’s Attitude
Order ID 53003233773 Type Essay Writer Level Masters Style APA Sources/References 4 Perfect Number of Pages to Order 5-10 Pages Description/Paper Instructions
BAM515 Cognitive Component of a Worker’s Attitude
A low level of agreeableness would MOST LIKELY be an asset for a ________.
drill sergeant
FBI agent
prosecuting attorney
football player
Individuals high on ________ are more likely to feel good at work and be satisfied with them
jobs.
extraversion
introversion
affectivity
socialization
The collection of feelings and beliefs that people have about their organization as a whole is
known as organizational ________.
loyalty
commitment
satisfaction
attitude
The cognitive component of a worker’s attitude is the employee’s ________.
feelings about his or her job or organization
beliefs about the job or organization
thoughts about how to behave in his or her job or organization
ethical stance on his or her job or organization
How people feel at the time they are actually performing their jobs is referred to as work
________.
attitudes
moods
behaviors
work values
The ________ component of a worker’s attitude reflects his thoughts about how to behave on
the job.
affective
cognitive
behavioral
extrinsic
Unit 1 Examination
49
BAM 515 Organizational Behavior
Workers who feel excited, enthusiastic, active, strong, and elated are MOST LIKELY
experiencing ________.
job satisfaction
organizational commitment
openness to experience
positive work moods
________ is rude interpersonal behavior that reflects a lack of respect for others.
Organizational conflict
Workplace incivility
Negative affectivity
Discriminatory marginality
Which is NOT one of the ways in which managers can guard against faulty decisions due to
motivational states?
base perceptions on observed behaviors
do not take personal motives into consideration
concentrate on actual performance
avoid unwarranted assumptions
An individual’s ________ is influenced by his own characteristics, the true characteristics of
the target and the situation.
bias
reality
schema
perception
As the ambiguity of a target increases, it becomes ________.
harder for perceivers to form accurate perceptions
less likely that various perceivers will perceive the target differently
less difficult to determine what the target is really like
easier for perceivers to form accurate perceptions
Targets are perceived to be smarter, more credible, and more responsible than others when
they have ________.
more perception
less power
greater ambiguity
high social status
Unit 1 Examination
50
BAM 515 Organizational Behavior
When an employee reminds his boss about his past accomplishments, the employee is using
the tactic of ________.
self-promotion
situational conformity
appreciation
behavioral matching
People are MOST likely to use impression management tactics when interacting with
perceivers ________.
over whom they have power
who have power over them
that they will never see again
with high situational salience
The impression management tactic of ________ occurs when the target tries to present himself
or herself in as positive a light as possible.
behavioral matching
flattering others
self-promotion
being consistent
Managers who use reinforcement must do all of the following EXCEPT ________.
choose whether to use continuous or partial reinforcement
decide whether to use conditioned or unconditioned stimuli
identify the correct behavior to reinforce
exercise caution so as not to too extensively reinforce a behavior
The performance of a desired behavior is reinforced on a(n) ________ when partial
reinforcement is used to encourage learning.
timely basis
continuous basis
sequential basis
intermittent basis
Which of the following is NOT one of the four schedules of partial reinforcement?
fixed-interval schedule
sequentially-set schedule
fixed-ratio schedule
variable-ratio schedule
With a ________ schedule, a certain number of desired behaviors must occur before
reinforcement is provided.
fixed-interval
variable-interval
fixed-ratio
variable-ratio
Fred Friend sometimes rewards his workers by ordering out for pizza. He usually does this after
he has received three to five compliments on his department’s performance, but over time, it
averages out to every four compliments. Fred is using a ________ schedule.
fixed-interval
variable-interval
fixed-ratio
variable-ratio
If a worker is unable to learn to perform a complicated task all at once, ________ would be the
MOST effective in encouraging employees to gradually acquire the skills and expertise needed to
perform at an adequate level.
positive reinforcement
shaping
operant conditioning
extinction
The law office of Smith and Smith is one of safety and comfort. Co-workers are friends and
there are several office parties. However, everything is not perfect. June has a large family and
her salary is just not enough to cover everything. Bill makes the same salary but because he is
single and doesn’t have many expenses, his needs are met. Sam, a new employee, appreciates
the office parties but still feels out of the loop. According to Maslow, who is most likely to be
motivated by interesting projects and opportunities for growth?
June
Bill
Sam
any of the employees may be equally motivated by interesting projects
Mick Box was recognized as Salesperson of the Year because of his outstanding sales record.
Maslow would assert that Mick’s ________ needs were met by this award.
ego
psychosocial
esteem
psychological
Regis Marzoni is hunting for a house that will impress his neighbors and colleagues, and thus
show them that he has “made it big.” Maslow’s hierarchy of needs theory would classify his
house hunting as being motivated by _______needs.
physiological
safety
belonging
esteem
In ERG theory, ________ needs involve self-development and creative, productive work.
growth
existence
relatedness
physiological
Unit 2 Examination
101
BAM 515 Organizational Behavior
According to ERG theory, ________ needs include food, water, clothing, shelter, safe and secure environment.
growth
existence
relatedness
physiological
Mark Ludwig’s attempts at becoming a commercial illustrator have led to frustration, despite
his desire to improve his creative skills and be productive as an artist. According to Alderfer’s
ERG theory, once Mark accepts that he will be unable to become an illustrator, he is MOST
LIKELY to ________.
focus more on his workplace relationships
start taking bookkeeping classes at the local community college
increase his level of persistence
begin displaying dysfunctional behaviors
Possible disadvantages of job enrichment include all of the following EXCEPT ________.
unwanted additional responsibility
expensive and impossible to do
reduced efficiency
repression of intrinsic motivation
The primary focus of the job characteristics model is identifying which job characteristics
contribute to ________.
work that is extrinsically motivating
intrinsically motivating work
skill variety of workers
growth-need strength of workers
In the job characteristics model, the extent to which a job involves performing a whole piece of
work from beginning to end is referred to as ________.
job crafting
task identity
autonomy
task significance
Unit 2 Examination
102
BAM 515 Organizational Behavior
Jerry finds his job as an intensive care nurse very rewarding and challenging. No day is ever
the same. Jerry’s one complaint is that he does not always find out how his patients do after
leaving his unit. On a whole, he is satisfied with his schedule. Jerry will MOST LIKELY rank low
in what core job dimension?
task identity
task significance
autonomy
skill variety
George is a mail carrier for the post office. While George enjoys his job and recognizes that
he is making an important difference to people’s lives—delivering their mail to them—he is
bored with his job and wishes that he has more opportunities to learn new things and then use
what he learned. George would be happier if he had more ________ in his job.
task significance
feedback
skill variety
autonomy
In the job characteristics model, the extent to which a job has an impact on the lives or work
of other people in or out of the organization is referred to as ________.
feedback
task variety
skill identity
task significance
One way to view personal stressors is by categorizing them as ________.
sources of positive or negative affectivity
major or minor work-life linkages
overload or underload factors
major or minor life events
________ are not job-related stressors.
Arguments with a boss
Increased job responsibilities
Serious illnesses
Angry customers
Unit 2 Examination
103
BAM 515 Organizational Behavior
________ occurs when the set of behaviors or tasks a person in an organization is expected to
perform are at odds with each other.
Role ambiguity
Role conflict
Work-life linkage
Role dissension
David Nichols is a quality assurance manager at one of the ABC Company’s manufacturing
plants. His job requires him to head up the plant’s quality committee. This committee has
recently become critical of the job being done by the instrumentation lab, a department that
reports to David. His need to deal with the committee’s criticism of the lab and his
management role at the lab may generate stress that would be due to ________.
role conflict
work-life balance stress
role tension
overload
A company hires two new employees. While Ellen is training Seth, she gives him a detailed
explanation of what he has to do and what he should do if he wants to be promoted in the
company. Jenny, who has been working at the company for years, has a very different position
than Thomas, the new employee whom she is training. She tells him all about her job and
expectations, but has little information to give him on what his job will entail. What is Thomas
MOST LIKELY to feel?
role ambiguity
work-life linkage stress
role tension
role dissension
Not having enough work to do, known as ________, can be stressful for employees.
underload
slack time
break time
job rotation
Why do organizations use emotion-focused coping strategies?
They equip employees with ways to better handle the stress.
They lessen the workload for employees.
They make the problems go away.
They solve some problems but also introduce new ones.
BAM515 Cognitive Component of a Worker’s Attitude
RUBRIC
QUALITY OF RESPONSE NO RESPONSE POOR / UNSATISFACTORY SATISFACTORY GOOD EXCELLENT Content (worth a maximum of 50% of the total points) Zero points: Student failed to submit the final paper. 20 points out of 50: The essay illustrates poor understanding of the relevant material by failing to address or incorrectly addressing the relevant content; failing to identify or inaccurately explaining/defining key concepts/ideas; ignoring or incorrectly explaining key points/claims and the reasoning behind them; and/or incorrectly or inappropriately using terminology; and elements of the response are lacking. 30 points out of 50: The essay illustrates a rudimentary understanding of the relevant material by mentioning but not full explaining the relevant content; identifying some of the key concepts/ideas though failing to fully or accurately explain many of them; using terminology, though sometimes inaccurately or inappropriately; and/or incorporating some key claims/points but failing to explain the reasoning behind them or doing so inaccurately. Elements of the required response may also be lacking. 40 points out of 50: The essay illustrates solid understanding of the relevant material by correctly addressing most of the relevant content; identifying and explaining most of the key concepts/ideas; using correct terminology; explaining the reasoning behind most of the key points/claims; and/or where necessary or useful, substantiating some points with accurate examples. The answer is complete. 50 points: The essay illustrates exemplary understanding of the relevant material by thoroughly and correctly addressing the relevant content; identifying and explaining all of the key concepts/ideas; using correct terminology explaining the reasoning behind key points/claims and substantiating, as necessary/useful, points with several accurate and illuminating examples. No aspects of the required answer are missing. Use of Sources (worth a maximum of 20% of the total points). Zero points: Student failed to include citations and/or references. Or the student failed to submit a final paper. 5 out 20 points: Sources are seldom cited to support statements and/or format of citations are not recognizable as APA 6th Edition format. There are major errors in the formation of the references and citations. And/or there is a major reliance on highly questionable. The Student fails to provide an adequate synthesis of research collected for the paper. 10 out 20 points: References to scholarly sources are occasionally given; many statements seem unsubstantiated. Frequent errors in APA 6th Edition format, leaving the reader confused about the source of the information. There are significant errors of the formation in the references and citations. And/or there is a significant use of highly questionable sources. 15 out 20 points: Credible Scholarly sources are used effectively support claims and are, for the most part, clear and fairly represented. APA 6th Edition is used with only a few minor errors. There are minor errors in reference and/or citations. And/or there is some use of questionable sources. 20 points: Credible scholarly sources are used to give compelling evidence to support claims and are clearly and fairly represented. APA 6th Edition format is used accurately and consistently. The student uses above the maximum required references in the development of the assignment. Grammar (worth maximum of 20% of total points) Zero points: Student failed to submit the final paper. 5 points out of 20: The paper does not communicate ideas/points clearly due to inappropriate use of terminology and vague language; thoughts and sentences are disjointed or incomprehensible; organization lacking; and/or numerous grammatical, spelling/punctuation errors 10 points out 20: The paper is often unclear and difficult to follow due to some inappropriate terminology and/or vague language; ideas may be fragmented, wandering and/or repetitive; poor organization; and/or some grammatical, spelling, punctuation errors 15 points out of 20: The paper is mostly clear as a result of appropriate use of terminology and minimal vagueness; no tangents and no repetition; fairly good organization; almost perfect grammar, spelling, punctuation, and word usage. 20 points: The paper is clear, concise, and a pleasure to read as a result of appropriate and precise use of terminology; total coherence of thoughts and presentation and logical organization; and the essay is error free. Structure of the Paper (worth 10% of total points) Zero points: Student failed to submit the final paper. 3 points out of 10: Student needs to develop better formatting skills. The paper omits significant structural elements required for and APA 6th edition paper. Formatting of the paper has major flaws. The paper does not conform to APA 6th edition requirements whatsoever. 5 points out of 10: Appearance of final paper demonstrates the student’s limited ability to format the paper. There are significant errors in formatting and/or the total omission of major components of an APA 6th edition paper. They can include the omission of the cover page, abstract, and page numbers. Additionally the page has major formatting issues with spacing or paragraph formation. Font size might not conform to size requirements. The student also significantly writes too large or too short of and paper 7 points out of 10: Research paper presents an above-average use of formatting skills. The paper has slight errors within the paper. This can include small errors or omissions with the cover page, abstract, page number, and headers. There could be also slight formatting issues with the document spacing or the font Additionally the paper might slightly exceed or undershoot the specific number of required written pages for the assignment. 10 points: Student provides a high-caliber, formatted paper. This includes an APA 6th edition cover page, abstract, page number, headers and is double spaced in 12’ Times Roman Font. Additionally, the paper conforms to the specific number of required written pages and neither goes over or under the specified length of the paper.
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